SENDAI -Towards a Disaster-Resilient and Environmentally-Friendly City


SENDAI -Towards a Disaster-Resilient and Environmentally-Friendly City

Human Capacity Building

The Local Community Helps Residents in Need

Registration System for People Requiring Assistance at Times of Disaster

This registration system provides local community organizations with information concerning people who require assistance, such as confirmation of their safety or the need for help in evacuating. It allows each community to create their own evacuation support system. People who require assistance at times of disaster must apply for registration. 10,055 such persons were registered as of March 2022.

Help card

Help cardHelp card

A ‘help card’ is available for people with disabilities to make it easier for them to ask for attention or help when a disaster or problem occurs or in an emergency.
It is the size of a business card with information on their emergency contacts, names of hospitals/clinics they are consulting with, and the support they require.
We encourage people requiring assistance during a disaster to use the help card and to apply for the registration system.

Welfare evacuation center

Secondary evacuation centers are opened for elderly persons, persons with disabilities and other persons who cannot go to designated evacuation centers and require special assistance at times of disaster. Such centers are not always opened immediately after disasters, but first, experts (public health nurses) assess the conditions and long-term care certification, etc. of such persons and determine the necessity for evacuating to such welfare evacuation centers.

Sendai City aims to increase the number of welfare facilities with which it signs welfare evacuation center agreements, and to enhance stocks of equipment, materials and supplies in readiness for disasters. The city has 142 welfare evacuation centers as of April 1, 2022.

InquiriesGeneral Affairs Section,
Public Health and Welfare Bureau

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