Registration System for People Requiring Assistance at Times of Disaster

This registration system provides local community organizations with information concerning people who require assistance, such as confirmation of their safety or the need for help in evacuating. It allows each community to create their own evacuation support system. People who require assistance at times of disaster must apply for registration. 9,299 such persons were registered as of March 2025.

Help Card

A ‘Help Card’ is available for people with disabilities to make it easier for them to ask for attention or help when a disaster or problem occurs or in an emergency.
It is the size of a business card with information on their emergency contacts, names of hospitals/clinics they are consulting with, and the support they require.
We encourage people requiring assistance during a disaster to use the help card and to apply for the registration system.

Welfare Evacuation Center

To accommodate elderly persons, persons with disabilities, and other individuals requiring special consideration who may have difficulty staying in designated evacuation centers during a disaster, some welfare facilities within Sendai City are designated as “welfare evacuation centers.”
Among these, facilities that have made agreements with the City are known as “designated agreement-based welfare evacuation centers.” These centers serve as secondary evacuation sites that are opened as needed, and are not necessarily available immediately after a disaster occurs. In principle, individuals are first asked to evacuate to the nearest designated evacuation center, where appropriate support will be provided based on their individual needs. Subsequently, public health nurses and other professionals will assess each person’s condition and care needs to determine whether transfer to a designated welfare evacuation center is warranted. As of the end of March 2025, there are 189 agreement-based welfare evacuation centers in the city.
Furthermore, beginning in FY 2025, a new system for “officially designated welfare evacuation centers” has been introduced. Under this system, facilities that meet certain criteria and are designated by the City may pre-arrange evacuation agreements directly with persons requiring special consideration; in the event of a disaster, these individuals can then evacuate directly to those facilities. The City will continue to expand the number of officially designated facilities going forward.

Links

DRR Practice② Inclusive Disaster Risk Reduction